Privacy Policy

1. Information We Collect

SpermWhale collects information you provide directly to us, such as when you:

• Fill out our contact form or request information about our services
• Communicate with us via email, phone, or other channels
• Participate in surveys or provide feedback
• Engage our consulting services

The types of information we may collect include:

• Name, email address, phone number, and business contact information
• Company name, job title, and industry information
• Project requirements, budget information, and business needs
• Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI consulting services
• Process and respond to your inquiries and service requests
• Communicate with you about our services, including updates and promotional materials
• Analyze usage patterns and improve our website and services
• Comply with legal obligations and protect our rights
• Qualify potential clients for our services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer, merger, or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to erase your personal information in certain circumstances
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 6 above. Our legal basis for processing your information includes consent, contract performance, legitimate interests, and legal compliance.